Karen Horsley established Illuminations Legal Services in 2010 after becoming aware of the many and varied issues facing legal practices, when preparing for Lexcel and SQM audit; issues that are readily solvable, when one knows where to look. Many firms do not know where to start. This is where Illuminations Legal Services can help.
Karen is an accredited and experienced Lexcel & SQM Consultant and Auditor. Karen worked at the Law Society for over five years and was responsible for a Lexcel practice portfolio of over 500 firms; these were a mixture of firms in the process of applying for Lexcel and those that were existing holders of the Lexcel Standard. In 2010 Karen was asked by the Legal Aid Agency (LAA) and the newly formed Specialist Quality Mark Delivery Partnership (SQMDP) to assist in the delivery of SQM audits for SQMDP; firstly by training existing Lexcel/IIP/ISO auditors to become SQM auditors, and secondly, by conducting SQM audits.
Prior to joining the Law Society, Karen worked as an in-house Lexcel technical advisor for the Commission for Racial Equality (CRE); in this role she gave technical advice and guidance to staff of all grades on the requirements of Lexcel. Over the past six years, Karen has audited and advised hundreds of law firms on the requirements of Lexcel and SQM. Karen also lectures and trains regularly on SQM and Lexcel; she recently delivered a series of update training on Version 6 of Lexcel and refresher courses on SQM.
Karen offers advice on aspects of the Lexcel and SQM Standards, including in-house training, to assist in preparation and implementation either standard in to the practice.
Karen trains regularly for the SQM Delivery Partnership (SQMDP) and lectures to auditors and Lexcel and SQM providers.